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Off The Shoulder Short Sleeve Sweetheart Neck Beading Bow Satin 2 Pieces Mermaid Wedding Dress With Detachabel Train

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Ivory
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Off The Shoulder Short Sleeve Sweetheart Neck Beading Bow Satin 2 Pieces Mermaid Wedding Dress With Detachabel Train

Off The Shoulder Short Sleeve Sweetheart Neck Beading Bow Satin 2 Pieces Mermaid Wedding Dress With Detachabel Train

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Product description
Return & Refund
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Product description

SPECIFICATIONS

Brand Name: HIRE LNYER

Style: Modern

Neckline: SWEETHEART

Sleeve Length(cm): short

Train: Court Train

Origin: Mainland China

CN: Jiangsu

Dresses Length: Floor-Length

Back Design: zipper

Actual Images: Yes

Wedding Dress Fabric: Satin

For Pregnant Women: Yes

Decoration: Beading

Decoration: BOW

Built-in Bra: Yes

Model Number: 04-44

Item Type: Wedding Dresses

Fashion Element: Luxury

Sleeve Style: Off The Shoulder

is_customized: Yes

Waistline: Natural

Silhouette: Mermaid/Trumpet

wedding dress: bride dress

wedding gowns: dress wedding

bridal gown: vestido de noiva

robe de mariee: trouwjurk

gelinlik: vestido novia

abiti da sposa: hochzeitskleid

robe mariage: mariage

vestido de noiva sereia: casamento

vestido de casamento: vestido

robe mariee: robe de mariee princesse de luxe


We do standard size or custom made size,the price  is the same,please leave us your measurments if you choose custom  made,please see below measuring instruction.

1) Full Bust =     (inches or centimeters)

2) Waist =

3) Hips =

4) Length from shoulder to shoulder =

5) Length shoulder to floor =    (from shoulder to floor with your shoes on)

6) Armseye(armhole)=

7) Height=      (from top of head to floor with your shoes on)

8) Dress color =white or ivory

9) Dress back=lace up or zipper

Color: you can choose any color you like from color card,then tell us the color number.

Since computer screens have chromatic aberration,especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photographs you saw.




Material: all our wedding dress,wedding gown,bridal dress,evening dress,prom dress,bridesmaid dress,party dress,mother of brides dress and other wedding 

accessories fabric is Satin, chiffon, taffeta, tulle, organza, velvet etc.All using high-quality material.

If customer require, such as silk satin, cotton. We are trying our be st to meet client's requirement.

Items will be send by TNT, UPS, FedEx, DHL, EMS

Shipping time: 4-7days by TNT, UPS, FedEx, DHL

This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation

Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation. 

As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.

Please kindly contact us for the return at first within 48 hours after receiving the item. 

The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.

It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.

Your feedback is very important for us, please give us 5 stars if you satisfied with the dress,please contact us first if there is any problems.you can send email or chat with us on line,all email will be answered within 1 business day,if you do not receive our reply,please kindly resend your email,we will reply you as soon as possible.

Thank you !

Q1: Can I return or cancel the dress if I change my mind ?


A1:Even standard size dresses are made to order for each customers. The custom nature of our dresses means cancellation and return policy is stricter than other items, so it's important to order carefully.


Q2:I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit ?


A2: Compare your unique measurements with our measuring guide, use our made-to-order model which make your allows us to dress based on your exact measurements for a custom-fit dress.


Q3: Can I order this dress in a different style/fabric/length ?


A3:Each dress is carefully tailored to match exactly what you see in the photo. If you have your idea on changing the dress ,please contact with us before ordering .


Q4: Will my dress exactly match the color I see on your website ?


A4:There might be a slight difference between the actual dress's color and what you see in the photo depending on your computer monitor's display settings.


Return & Refund

Return and Refund Policies 

  • At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Sarah Houston

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform sarah-houston.com  by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. sarah-houston.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.